On the all-new series Help My Yelp, premiering Monday, April 10 at 10|9c, Monti Carlo will work with chefs and business owners to overhaul their poor practices, given the feedback they receive from members of Yelp's Elite Squad that have secretly visited their restaurants. The recommendations, critiques and ideas from those anonymous visitors, plus the behind-the-scenes antics that Monti sees on hidden cameras, will ultimately influence what Monti does to help set up the businesses for success. As a chef and restaurant consultant, she knows the inner workings of the industry, so she'll be able to troubleshoot problems, ease tensions and offer concrete solutions on the spot — which will be crucial to do before a fresh batch of Yelp Elite Squad members stops by, ready to evaluate the business.
Runtime: 30 minutes
Help My Yelp - Yelp - Netflix
Yelp is an American multinational corporation headquartered in San Francisco, California. It develops, hosts and markets Yelp.com and the Yelp mobile app, which publish crowd-sourced reviews about local businesses, as well as the online reservation service Yelp Reservations. The company also trains small businesses in how to respond to reviews, hosts social events for reviewers, and provides data about businesses, including health inspection scores. Yelp was founded in 2004 by former PayPal employees Russel Simmons and Jeremy Stoppelman. Yelp grew quickly and raised several rounds of funding. By 2010 it had $30 million in revenues and the website had published more than 4.5 million crowd-sourced reviews. From 2009 to 2012, Yelp expanded throughout Europe and Asia. In 2009 it entered several negotiations with Google for a potential acquisition. Yelp became a public company in March 2012 and became profitable for the first time two years later. During the fourth quarter of 2017, Yelp has 77 million unique visitors via desktop computer and 64 million unique visitors via mobile website on a monthly average basis. By the end of 2017, Yelp has 148 million reviews. The company's revenues come from businesses advertising. According to BusinessWeek, Yelp has a complicated relationship with small businesses. Criticism of Yelp focuses on the legitimacy of reviews, public statements of Yelp manipulating and blocking reviews in order to increase ad spending, as well as concerns regarding the privacy of reviewers.
Help My Yelp - See also - Netflix
Crowdsourcing Reputation management “You're Not Yelping”
Help My Yelp - References - Netflix